Privacy Policy

This policy explains what information Jyoti Surgicals collects through this website, why it is collected, and how it is handled. It applies to this website only.

Information we collect

This is a business-to-business enquiry website. We collect information only when you choose to send it to us:

• Enquiry details you submit — your name, company or hospital, email address, phone number, country, the product and reference you are asking about, quantity and your message.
• The page you enquired from — recorded with the enquiry so we can see which product it relates to.
• Contact you initiate — if you call, email or message us on WhatsApp, that conversation and the number or address you used.

We do not ask for payment details on this website, and no payment is taken here. We do not knowingly collect information from anyone under 18.

Information stored in your browser

The site stores a small amount of data locally on your own device to make it work the way you expect. This data never leaves your browser and is not sent to us:

• Your light or dark theme preference.
• Your recent searches, so the search screen can offer them again.
• A cached copy of the product catalogue and site assets, if your browser supports offline caching. You can clear all of this at any time through your browser settings.

How we use your information

• To answer your enquiry with availability, specifications and a quotation.
• To follow up on that enquiry by email, phone or WhatsApp.
• To fulfil and support an order that results from it.
• To keep a record of business correspondence as required for our own accounts.

We do not sell your information. We do not share it with third parties for marketing. We do not send marketing messages you have not asked for.

Service providers

Enquiries submitted through this website are delivered to us by email using a standard email service provider, and the website is served by a hosting provider. These providers process the data only to deliver the service.

Retention

Enquiry correspondence is kept for as long as needed to answer it, to service any resulting order, and to meet applicable record-keeping obligations. You can ask us to delete your enquiry record at any time.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to jyotisurgicals@gmail.com or call +91 90767 19513 and we will action the request.

Security

Enquiries are transmitted over an encrypted connection. No method of transmission or storage is completely secure, so please do not send sensitive personal or clinical information through the enquiry form.

Changes to this policy

If this policy changes, the updated version will be published on this page with a new revision date.

Contact

Jyoti Surgicals
631/11A, Mathura Vihar, Harihar Nagar, Indira Nagar, Lucknow – 226016, Uttar Pradesh
Email: jyotisurgicals@gmail.com
Phone: +91 90767 19513